Refund and Cancellation Policy

The trial session

The ₹350 trial fee is not refundable once your session is booked. Available times are shown to you before you pay, so you can check that a slot suits you first.

Rescheduling

You may reschedule once, free of charge, as long as you give at least 24 hours’ notice before your session starts. Use the reschedule link in your confirmation email, or message us. Life happens, and moving a session is almost always easier for everyone than cancelling it.

A second change to the same booking is at the teacher’s discretion and depends on what is free in the calendar.

Late cancellation and missed sessions

A session cancelled with less than 24 hours’ notice, or missed without notice, is treated as completed and is not refunded or carried forward. The time was reserved for you and could not be offered to anyone else.

If you miss a session because of a genuine emergency or sudden illness, write to us. This is not a rule anyone enjoys applying rigidly.

If the teacher cancels

If a session has to be cancelled from our side and no alternative time works for you, you receive a full refund. No forms, no argument. The same applies if a technical failure at our end means the class cannot go ahead at all.

Group batch fees

Monthly group batch fees are paid for a set number of planned sessions and are not refundable once the month has begun. Classes that we cancel are either rescheduled or credited against the following month. Missing a class you simply could not attend does not create a credit, since the class still ran.

If you decide not to continue, tell us before the next month is invoiced. There is no notice period and no cancellation fee.

How a refund reaches you

Refunds are sent back to the same UPI account or bank account the payment came from. We cannot redirect a refund elsewhere: that is a rule of the payment system, not our preference.

Refunds are started within two working days of being agreed, and the money typically lands within five to seven working days, depending on your bank. You will be given the reference number, which your bank can trace if anything is delayed.

Students outside India

Online payment on this website currently accepts UPI within India only. If you are abroad, your session and your payment are arranged personally, and any refund is returned the same way it was paid.

Asking for a refund

Write to sathyajhiths@gmail.com or message +91 80987 30789 with the name and email you booked under and the date of the session. You will get a reply within two working days.